About Us

Our Values

As an outsourcing company, we are guided by the following values.

Integrity

We conduct our business with honesty, reliability, and transparency in all our interactions.

Excellence

We are committed to delivering high-quality services, results, and experiences to our customers and stakeholders.

Teamwork

We cultivate a culture of collaboration, respect, and support among our employees to achieve common goals.

Innovation

We embrace change and constantly seek new ways to improve our processes, services, and technology.

Our Approach

Our company’s approach is focused on delivering high-quality, cost-effective, and efficient outsourcing solutions to meet the unique needs of our clients.

Client-centric Approach

We put our clients at the center of everything we do. We take the time to understand their business goals, challenges, and requirements to tailor our services to meet their specific needs.

Scalability and Flexibility

We have the capability to scale our operations up or down quickly to accommodate changes in our clients’ needs. Our flexible approach allows us to adapt to evolving business requirements and ensure continued success.

Cost-effective Solutions

We understand the importance of cost-effectiveness in outsourcing. Our services are designed to deliver maximum value to our clients while reducing operational costs and increasing profitability.

Customized Solutions

We offer a wide range of BPO services, including customer service, telemarketing, data entry, IT support, and more. We work closely with our clients to develop customized solutions that align with their business objectives and budget.

Our mantra

Let’s shape your business your way

Squad Captain’s mission is to offer you the most efficient and reliable method of outsourcing through utilizing up-to-date technology and seeking potential team members whose vision aligns with yours.

o Maximize resources and productivity
o Redirect priorities and refine strategies
o Expand to better products and services

Our core

Let’s achieve the best results

o Receive agile, adaptable, and secured services
o Take the lead through consistent and constant support
o Experience hassle-free management with well equipped professionals

Our story

Why should you trust us?

Squad Captain is headquartered in Chicago, Illinois with customers from around the world. Squad Captain’s goal is to provide you with satisfaction and more opportunities for success by setting higher standards for business process outsourcing while implementing business-to-business and employee centricity.

This is how outsourcing should be. We’ll help you get started with a free consultation.