Let’s get you started
We’re here with you every step of the way.
1. Tell Us How We Can Help You
Recount the challenges that you are currently facing and even possible concerns that may arise in the future. Consider the values and skills that you find crucial for your support team. We’ll provide you with an individualized outsourcing solution that would tailor fit to your needs, size, field of expertise, and principles.
2. Provide Confirmation
We’ll ask you to verify and sign an agreement after everything has been settled. We can now then proceed to the best part of the process which is designing your outsourced support team according to how you imagined it to be.
3. Accomplish Survey
Fill out an (Onboarding Survey) to receive your own Squad Captain (Success Manager) that will aid you in kickstarting your personalized outsourcing solution based on the information you have entered.
4. We Assemble Your Team
We’ll build your team for you. Our professional recruiters evaluate and select only the finest candidates with exceptional skill sets and work ethics. We guarantee choosing agents that suit your company’s objectives and principles and deliver top-notch performance as if they are your own employees.
5. Begin Competence Training
When working to be the best, training and development are vital. A training team, along with your Squad Captain (Success Manager) work with you to generate a well-customized training program so that your members will always be in tip top shape.
6. Your Dream Team Starts Working
Your new agents engage in your workflow, providing both excellent customer and technical support while being thoroughly supervised and evaluated by our management for quality control and consistent performance delivery.